Shipping Policy
Shipping Policy
Shipping & Payment
The Company shall exercise all possible measures to ensure that any Product booked on the Website/App is delivered within two to fifteen (2-15) working days (depending on your location), from date of booking of order on the Website/App subject to successful realization of payment made against the said Order & availability of the Product(s).
However, User understands and confirms that the Company shall not be held responsible for any delay in delivery of Product due to circumstances beyond the control of Company, provided the Company takes all required & necessary steps to ensure delivery of the Product within above mentioned / specified timelines.
We dispatch the material by both the ways (By surface & By Air) but the condition is, if the customers product is below 500gms & the value is above Rs. 10,000 INR then that will be dispatch by Air but if the weight is more than 500gms then it will be dispatch by surface immaterial of the value of the ordered product/s.
We do not offer Free Shipping
How would I know that my shipping address is serviced?
The information about any pin code being serviced within India can be checked prior a product is selected for “Add to Cart”.
Your shipping address Pin code will be verified before dispatch for your purchases. In case it is not serviceable by our delivery partners, we would request you to provide us with an alternate shipping address which we expect to have on our courier partner delivery list. Mostly our reputed logistics partners cover delivery on PAN India locations
How will the delivery be done?
Product delivery will be done through reputed courier service providers like Xpressbees, Delhivery, Ekart, Shadowfax Express, Smartr courier etc & depends on your locations.
Does Pocketlite deliver internationally?
Currently, Pocketlite doesn’t deliver items internationally. However, you are invited to make purchases on the website from anywhere in the world at the same time ensuring the Shipping Address is within India.
Do we have option of Billing and Shipping address separately?
Yes, you do have option to choose your address category nationally while registering or informing us by email on hello@pocketlite.in for the shipping address from your registered E-mail Id by forwarding the order auto-generated confirmation E-mail providing your desired shipping address
Can we add our GST no. on Tax Invoice?
Yes, Pocketlite gives you option to add your GST number during registration process.
Payment Method
All payments must be done prior (Prepaid) to us while placoing the order. We accept payment by Net Banking, Gpay, UPI & our registered payment gateways while placing your valued orders.
Questions
If you have any questions about our Shipping Policy, please e-mail your questions to us at hello@pocketlite.in